Shipping Policy
Effective Date:
At 1954, every garment is carefully inspected, hand-finished, and thoughtfully packed before it leaves our atelier. We are committed to delivering your order with the same attention to detail that goes into creating it.
Complimentary Shipping
We are pleased to offer:
- Complimentary Standard Shipping across India on all prepaid orders above ₹4,999.
- Orders below this value attract a nominal shipping charge, calculated at checkout.
- A small convenience fee may apply to Cash on Delivery (COD) orders, where COD service is available.
Order Processing
Orders are typically processed within 1–2 business days following payment confirmation.
Each order undergoes quality inspection before dispatch. During new collection launches, festive periods or promotional events, processing may require additional time. Should there be any unusual delay, our Client Services team will keep you informed.
Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Timelines
Estimated delivery timelines are:
- Metro Cities: 2–4 Business Days
- Tier I & Tier II Cities: 3–6 Business Days
- Remote Locations: 5–8 Business Days
Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays or other unforeseen circumstances.
Express Delivery
Express Delivery is available for selected pin codes.
Where available, this option will be displayed during checkout with the applicable delivery timeline and charges.
Signature Delivery
For selected high-value orders, delivery may require the recipient's signature to ensure secure handover.
Luxury Packaging
Every 1954 order is presented in our signature premium packaging.
Luxury gift packaging and personalised gift messages are available on selected products or during festive gifting seasons.
Order Tracking
Once your order has been dispatched, you will receive your tracking details via email and/or SMS.
You can monitor your shipment throughout its journey until delivery.
Delivery Attempts
Our logistics partners will make up to three delivery attempts.
If delivery cannot be completed because the recipient is unavailable, the address is incorrect, or the shipment is refused, the order may be returned to our warehouse.
Any re-dispatch requested by the customer may attract additional shipping charges.
Address Changes
Delivery address modifications can only be accommodated before the order has been dispatched.
Once shipped, we are unable to alter the delivery address.
Damaged or Tampered Parcels
Please inspect your package before accepting delivery.
If the outer package appears damaged, tampered with or opened, kindly refuse the shipment or notify our Client Services team within 24 hours of delivery, along with clear photographs of the package and product.
Delays Beyond Our Control
While we endeavour to deliver every order within the estimated timelines, delays caused by circumstances beyond our reasonable control—including severe weather, transportation disruptions, strikes, regulatory restrictions or natural events—may occasionally occur.
1954 shall not be liable for such unavoidable delays.
International Shipping
International shipping will be introduced shortly.
For enquiries regarding overseas delivery, please contact our Client Services team before placing your order.
Client Support
Should you require assistance regarding your order, delivery or shipment, our Client Support team will be pleased to assist you.
Mail ID : Support@1954.in
Please keep your Order Number ready when contacting us for faster support.
1954
Crafted with Purpose. Delivered with Care.
Client Satisfaction Promise
A short statement at the end of the manual can reinforce your positioning:
At 1954, every order represents a relationship built on trust. While our policies provide clarity and consistency, our Client Support team is empowered to thoughtfully resolve genuine concerns wherever possible. We believe exceptional service is measured not only by what we create, but by how we care for every client after purchase.