Return, Refund & Exchange Policy

Return & Exchange Policy

Last Updated: [ 01.08.2026 ]

At 1954, we want you to look and feel your best in everything you order. If your purchase isn’t the right fit, color, or style, we are happy to help you process an exchange.

1. Refund/Exchange Window

• No Returns/ Only exchanges are acceptable for products purchased on MRP or Sale.
• You have 15 days from the date of delivery to request an exchange.
• Size exchanges are subject to availability.
• The bill amount should either be equal or above the exchange value.

2. Item Condition Requirements

To be eligible for an exchange, items must meet the following criteria:

• Unworn, unwashed, and unaltered (e.g., no hemmed pants or tailored jackets).
• Free of cologne, deodorant stains, pet hair, or smoke odor.
• In original condition with all tags attached and in original packaging.
• Footwear must be tried on clean, carpeted surfaces only and returned with the original shoebox intact.

3. Ineligible / Non-Returnable Items

For hygienic and clearance reasons, the following items cannot be returned or exchanged:

• Underwear, socks, and compression base layers (unless unopened in original packaging).
• Custom, personalized, or monogrammed apparel.

4. How to Initiate a Return or Exchange

1. Visit Our Returns Portal: Head to [your website URL/returns].
2. Enter Order Info: Input your Order Number and Email/ZIP code.
3. Select Your Item(s): Choose whether you would like to exchange for a different size/color or request a refund.
4. Print Your Label: Print the prepaid return shipping label provided.
5. Ship It Back: Drop off the package at any designated [Carrier: e.g., USPS / FedEx / UPS] location.

5. Return Shipping & Fees

• Exchanges: Exchanges for a different size or store credit are FREE (we cover return shipping).
• Refunds to Original Payment Method: A flat shipping fee of [$7.99] will be deducted from your total refund amount to cover return label costs.
• Original shipping fees are non-refundable.

6. Processing & Refund Timeline

• Once received at our warehouse, returns and exchanges are inspected and processed within 5 to 7 business days.
• Approved refunds will be issued to your original payment method. Please allow [5 to 10] business days for the credit to appear on your bank statement.
• For exchanges, your new replacement size or item will be dispatched immediately once the return package is scanned in transit.

7. Damaged, Defective, or Incorrect Items

If you received a defective item or the wrong size/style by mistake:

• Please email us at customercare@1954.in within 5 to 7 days of delivery with photos of the item and your order number.
• We will take the necessary action immediately at no additional charge.

Contact Us

If you have any questions regarding your return or exchange, reach out to our support team:

• Email: customercare@1954.in
• Contact - 18003091954
• Hours: Monday – Friday, 9:00 AM – 5:00 PM [Time Zone]

Key Menswear Specifics to Consider:

1. Underwear & Socks: Excluding intimate apparel from returns is standard for hygiene reasons.
2. Tailoring / Alterations: State clearly that once an item has been altered, it can no longer be returned or exchanged.